What information do we collect about you?
We will collect information about you when you open an account or place an order for products or services. The type of information we may collect includes your name, postal address, job title, e-mail address and telephone number so that we can contact you accordingly.
Separate terms and conditions may apply when you open an account or trade with us on a cash basis.
How do we use the information we collect about you?
To process your order or manage your account (if applicable)
To contact you for your views on our services
To notify you about important changes or developments to our site or services
For record keeping purposes
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.
Keeping you informed
If you have used our services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you.
If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.
However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by either contacting the email addresses below.
Disclosing your data
We never make your personal details available to outside companies for marketing purposes and will only disclose your personal details to other companies if you have agreed to us doing so.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.
How is your information protected?
We take protection of your information seriously and have appropriate physical and have technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.
You may request details of personal information that we hold about you.
CCS Ltd, Masters Yard, Railway Terrace, Kings Langley. WD4 8JA
Please mark for the attention of one of the contacts above. A small fee may be payable.
We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us at the addresses given above as soon as possible so we can update our records.
CCS Ltd fully supports the requirements of the Data Protection Act and is committed to the protection of personal data belonging to our customers, suppliers and colleagues.
We have both an internal Data Protection Policy and external Privacy Policies in place which reflect the requirements of GDPR. We conduct regular audits around the company to ensure compliance with our policies.
We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing processes and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored, used and disposed of in a manner compliant with the requirements of the GDPR.
CCS Ltd is committed to protecting your privacy.